Returns & Exchanges

At Gelish NZ, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 14-day return period for unused and unopened products in their original packaging.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and the reason for your return to receive an authorization code.

• 2.
  Prepare Package

  Securely pack the items in their original condition, ensuring all seals are intact to prevent damage during transit.

• 3.
  Ship Items

  Send your parcel to our Auckland distribution center using a tracked courier service to ensure your return is documented.

• 4.
  Receive Refund

  Once our quality control team inspects the items, we will process your refund or store credit within 5-7 business days.